How to cancel a booking

Finding a booking you want to cancel.

You can go into your scheduled appointments and locate a booking you wish to cancel, we encourage you to do this if you cannot attend a class as this will:

Refund your credit where necessary
Free up a space in the class for other clients
Prevent you from getting a strike (more information about strikes can be found here - https://knowledge.fisikal.com/en/knowledge/strikes)

You will also be able to cancel bookings in the app.

How to cancel your booking

Log into the system with your email and password.
Click the Schedule tab at the top of the page.
Click the My Schedule tab above the calendar.
Find the booking you wish to cancel.
Select the cancel button on the booking.

For more information about manipulating the schedule view, please see this article: https://knowledge.fisikal.com/en/knowledge/how-to-use-the-schedule