WHAT ARE THE USER ROLES IN FISIKAL

What roles apply in your club and how to use them.

Roles overview

The roles you will encounter in your club depend on how you are using Fisikal.

  • If your club is a Fitness Club or studio then you will see the Club Roles, this is the most common view.
  • If your club is a Content Provider then the content provider role is the only one used in your club.
  • If you interact with Fisikal using the API then a subset of the roles are available for use.

 

 

 

Administrator

The Administrator role is used in a multi-club environment. The administrator has permissions to:

  • Create new clubs and edit their settings
  • Manage environment settings that affect all clubs
  • Create new users of all roles (including other administrators)
  • Spoof as any user

An Administrator cannot control any configuration inside a club, such as Services or Packages, however they can spoof as a Manager user in that club to do those things.

Manager

The Manager role has complete control over the settings inside a single club in Fisikal. Every club must have at least one Manager.

A Manager has permission to:

  • Create new users of role Manager and below (ie not Administrators).
  • Assign permissions for all the roles in the club
  • Access all the enabled features in the club

PT Manager

The PT Manager role has slightly fewer permissions but they can:

  • Create new users of role PT Manager and below
  • Edit Services
  • Edit Working Hours

Front of House (FoH) Manager

The FoH Manager is intended as a super-trainer role that can be granted permissions that elevate them above a Trainer.

Self-employed Trainer

Self-employed trainers have some extra options allowing them to manage the finances of their business.

  • Can access the Money section for tracking expenses and invoices
  • Can access Services to manage configuration
  • Can access the Pro App to manage their sessions

Employed Trainer

Employed trainers can be associated to services for delivering appointments.

  • Can access the Pro App to manage their sessions

Clients

Accessing Fisikal as a client changes the user perspective from being able to view all the services, products and locations etc to being able to see only those that are relevant to the client.

  • Can access the member app
  • Joining a booking or waitlist

Guests

The guest role allows a user to interact with Fisikal prior to signing up.

  • View timetable
  • Sign-up
  • See locations etc