BUILT-IN REPORTS > CLIENTS
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      1. Fisikal Support
      2. REPORTS
      3. BUILT-IN REPORTS > CLIENTS

      SUBSCRIPTION INFORMATION REPORT

      The Subscription Information report shows details of clients with subscription packages.

      GENERATE REPORT

      To generate a report, Users should go to the REPORTS section and select the "+" button. The GENERATE REPORT form will show and users should select the following:

      CHOOSE WHICH REPORT YOU WANT TO GENERATE

      Users should select Daily sessions.

      CHOOSE WHICH FORMAT YOU WANT TO GENERATE

      Users have the following options:

      • .csv
      • .json
      • .xls (May take longer to generate)

      SERVICE PACKAGES

      Users have the following options:

      • All Packages (this includes all Package status')
      • Active Clients (this only shows Active Packages)
      • Specific (Users can select individual or multiple Packages)

      CLIENTS

      Users have the following options:

      • All Clients (this includes all Client status')
      • Active Clients (this only shows Active Clients)
      • Specific (Users can select individual or multiple Clients)

      FAILED PAYMENTS ONLY

      Users have the following options:

      • Yes
      • No

      REPORT FIELDS

      Users will see the following fields for this report:

      CLIENT NAME

      This field shows the name of the Client that the booking is made for.

      CLIENT EMAIL

      This field shows the email address associated to the Client.

      CLIENT STATUS

      This field shows the Status of the Client.

      PACKAGE TITLE

      This field shows the title of the Package.

      PACKAGE ID

      This field shows the Package ID.

      SUBSCRIPTION ID

      This field shows the Package ID.

      SUBSCRIPTION STATUS

      This can be:

      • Cancelled 
      • Created

      SUBSCRIPTION RENEWS AT (PLANNED)

      This is the date and time of the subscription renewal.

      CSP ID

      This field lists the particular Client Service Package ID

      CSP ASSIGNED AT

      This field shows when the Client Service Package was assigned.

      TOTAL CREDITS

      This field shows Total Credits assigned to the Package.

      USED CREDITS

      This field shows the number of Credits already used within a Package.

      AMOUNT PAID

      This field shows the amount taken by the system for this individual subscription transaction.

      TOTAL AMOUNT

      This field shows the total amount paid for this subscription.

      FAILED AMOUNT

      This field shows if there have been any failed payments and the failed amounts.

      NUMBER OF FAILED PAYMENTS

      This field shows the number of failed payments.

      LAST BILLING ACTION DATE

      This field shows the date and time of the last billing action.