1. Fisikal Support


Diagnostic report listing the services available

How to run the report

The Service Packages report is available to Manager users where the permission is enabled:

To set the permission click: Settings > User Permissions > Manager > Can see Reports section > Service Packages = True

To run the report:

  1. Sign in as manager
  2. Click Reports in the main menu
  3. Click + to add a new report to the queue
  4. Choose Service Packages from the list
  5. Choose the filter options, click Generate

Screenshot 2023-11-02 at 16.14.03

Filter Options


Choose the format of the output report file:

  • .csv - a comma separated text file that can be opened using Excel or other applications
  • .json - a structured text file useful for exchanging data with other systems
  • .xlsx - an Excel file that is usually smaller than the csv option but can take longer to produce
  • .pdf - uneditable portable document most suited to printing
Service packages

Use the packages filter to choose which packages appear in the report:

  • All - includes all packages that meet the other filters, including inactive
  • Active -includes all active packages
  • Specific - select the specific package to report on

Report columns 

Name The name of the package
Video Details whether there are videos in the service package 
Image Details whether there are images in the service package
Repeats Details whether there are repeats in the service package
Repeats Frequency  Details the frequency of repeats if necessary
Repeat Every  Details the time that the repeats happen
Expires After Service package expiry time
Total Credits Total amount of credits a client has to use in this package. 
Booking Restrictions Details whether there are booking restrictions
Services Details the services in the package 
Tax The amount of tax on the package
Cost The cost of the service package
Payee The organisation/person that the payment is made to
Location The location that the service package is available at
Custom Rate  Indicates whether the package has any custom rates
Count of Clients Rates Quantity of client rate
Average Client Rate Average of client rate
Count of Sale Location Rates Quantity of sale location rates
Average Sale Location Rate Average of sale location rates
Count of Group Rates Quantity of group rates
Average Group Rates Average of group rates
Service Status Details whether the service is active or not
Package Status Details whether the package is active or not
Service ID The ID of the service 
Package ID The ID of the package
Alt ID Alternative ID of the package - this is how the package is referenced from a third party integration.