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      3. BUILT-IN REPORTS > ADMIN

      COMMUNICATIONS REPORT

      Use the communications report to review overall email volume in your Fisikal Instance

      The communications report is useful to analyse the type of communication sent during a period of time at a selected club, whether the email sub-system is working in the instance, and which clubs in an instance are active. 

      How to run the report

      The communications report is available to the admin user. 

      To run the report: 

      1. Log in as an Administrator user
      2. Click Reports in the left hand menu
      3. Click + to add a new report to the queue
      4. Choose Communications report from the list 
      5. Choose the filter options, click Generate. 

       

      Filter Options

      Format

      Choose the format of the output report file:

      • .csv - a comma separated text file that can be opened using Excel or other applications.
      • .json - a structured text file useful for exchanging data with other systems.
      • .xlsx - an Excel file that is usually smaller than the csv option but can take longer to produce.
      • .pdf - uneditable portable document most suited to printing.
      Day range Choose how many days back to report on.
      Clubs

      Choose which clubs will be included in the report: 

      • All - this includes all clubs in the instance. Please note that in a large shared instance this can result in a large set of results.
      • Specific - choose which specific club(s) to create a report of. 

      REPORT COLUMNS

      Date

      The date that the messages were sent.
      Time The hour of the day that the message was sent. Results are grouped by hour.
      Club Which club it was sent from. Results are grouped by Club
      Kind

      The type of communication sent, either Email or Push
      Template

      For emails, the Email template ID of the template used to generate the email

      Refer to this topic for details on email templates
      Count The number of messages sent on that date, in that hour for that club of that type