This tutorial shows how Operators' PTMs should help Trainers configured Stripe in Fisikal.
![](https://knowledge.fisikal.com/hubfs/14-FFUK-FPM-TRA-041021-jpg.jpeg)
As Trainers will need to be able to be paid directly by members through the app, all Trainers MUST have a verified STRIPE account associated to their profile. If a Trainer does not have a Stripe account or has not completed the set up of this account in full, then members will not be able to purchase Packages with them through the platform.
To create a Stripe account, users should register HERE. Please make sure that all details are filled in and that any verification has been done in advance of GO-LIVE.
To connect a Stripe account to a Trainer’s profile in Fisikal, the PTM should do the following:
- Go to TRAINERS and find the Trainers profile that you want
- On the Trainer details page you will see the SPOOF button, click this and the system will log you in as the Trainer without needing their username or password
- Go to SETTINGS > PAYMENT SETTINGS and select the SET UP PAYMENT SETTINGS button
![](https://paper-attachments.dropbox.com/s_9EEAD9C982E2CDB481C1C9C4D6899AD6659985007D43250672939408496D7262_1632837955082_FKL-WEB-PAY-01.png)
- Select the STRIPE payment provider and the DEFAULT receipt format and then select CONNECT WITH STRIPE button
- This will load a separate stripe authentication window. If your browser has BLOCKED POP UPS enabled, you wont be able to connect your site, unless you allow pop ups
- On the Stripe form
- Enter your email and password
![](https://paper-attachments.dropbox.com/s_9EEAD9C982E2CDB481C1C9C4D6899AD6659985007D43250672939408496D7262_1632838075636_FKL-WEB-PAY-03.png)
- Once Stripe verifies your account, you will see the form below which will enable you to select a specific Stripe account to connect to Fisikal. Select the account and then select CONNECT.
![](https://paper-attachments.dropbox.com/s_9EEAD9C982E2CDB481C1C9C4D6899AD6659985007D43250672939408496D7262_1633184748249_FKL-WEB-PAY-04.png)
- The pop up window will close and you will be directed back to Fisikal and you will see the screen to show STRIPE ACCOUNT CONNECTED in green. Select
- Select CREATE to complete the connection
![](https://paper-attachments.dropbox.com/s_9EEAD9C982E2CDB481C1C9C4D6899AD6659985007D43250672939408496D7262_1633184783558_FKL-WEB-PAY-06.png)
- You will then see details of the STRIPE account connected as shown below.
![](https://paper-attachments.dropbox.com/s_9EEAD9C982E2CDB481C1C9C4D6899AD6659985007D43250672939408496D7262_1633184792105_FKL-WEB-PAY-07.png)
This completes everything you need to do on Stripe and Fisikal.
Here is how this looks from a clients perspective in the member app:
![](https://paper-attachments.dropbox.com/s_9EEAD9C982E2CDB481C1C9C4D6899AD6659985007D43250672939408496D7262_1634100732111_2021-10-13_05-45-44.png)
If the Trainer does not have CASH set up as a payment type, then the user jumps from screen 2 directly to screen 4.