This tutorial shows how Operators' PTMs should help Trainers configured Stripe in Fisikal.
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As Trainers will need to be able to be paid directly by members through the app, all Trainers MUST have a verified STRIPE account associated to their profile. If a Trainer does not have a Stripe account or has not completed the set up of this account in full, then members will not be able to purchase Packages with them through the platform.
To create a Stripe account, users should register HERE. Please make sure that all details are filled in and that any verification has been done in advance of GO-LIVE.
To connect a Stripe account to a Trainer’s profile in Fisikal, the PTM should do the following:
- Go to TRAINERS and find the Trainers profile that you want
- On the Trainer details page you will see the SPOOF button, click this and the system will log you in as the Trainer without needing their username or password
- Go to SETTINGS > PAYMENT SETTINGS and select the SET UP PAYMENT SETTINGS button
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- Select the STRIPE payment provider and the DEFAULT receipt format and then select CONNECT WITH STRIPE button
- This will load a separate stripe authentication window. If your browser has BLOCKED POP UPS enabled, you wont be able to connect your site, unless you allow pop ups
- On the Stripe form
- Enter your email and password
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- Once Stripe verifies your account, you will see the form below which will enable you to select a specific Stripe account to connect to Fisikal. Select the account and then select CONNECT.
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- The pop up window will close and you will be directed back to Fisikal and you will see the screen to show STRIPE ACCOUNT CONNECTED in green. Select
- Select CREATE to complete the connection
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- You will then see details of the STRIPE account connected as shown below.
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This completes everything you need to do on Stripe and Fisikal.
Here is how this looks from a clients perspective in the member app:
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If the Trainer does not have CASH set up as a payment type, then the user jumps from screen 2 directly to screen 4.